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F.A.Q.
About Extended Auto Warranties |
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Do
I really need an Extended Warranty?
Who
is really behind the warranty that you're considering?
Is
the contact underwritten by an insurance company?
What
is the nature of the deductible?
Is
the warranty transferable?
Can
repairs be performed at any repair shop?
What
exactly is covered?
Is
a cash layout required for repairs?
What
is the term of the warranty?
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Do
I really need an Extended Warranty? |
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There are many reasons
to purchase an extended warranty. Your vehicle is one of your biggest
investments. An extended warranty will insure it is always in the best
mechanical condition. With the complexity of today's vehicles, one major
repair often costs more than the extended warranty. Hourly labor rates
can top $90 per hour in some markets.
Many warranties
are transferable and will increase the resale value to potential buyers.
Who wouldn't want to own a vehicle that comes protected from repair
bills.
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Who
is really behind the warranty that you're considering? |
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An extended warranty
may be backed by a third-party warranty company or by the vehicle's
manufacturer. Knowing who will be administering your policy can give
you insight into the strengths and weaknesses of the contract you're
considering. Administrators act as claims adjusters, authorizing the
payment of claims to the service repair facility under the contract.
Manufacturer-backed warranties score very highly when it comes to ease
of use. However, third-party warranties are often less expensive and
offer broader coverage. If you decide to purchase a third-party warranty,
make sure they have the financial resources to meet their obligations
under your contract. After all, the ultimate measure of a warranty company
is ensuring that your claims are paid quickly and easily.
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Is
the contact underwritten by an insurance company? |
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Some states require
a service contract to be underwritten by an insurance company. Find
out if the primary insurer of the contract has been rated by A.M. Best,
the most respected company offering ratings on insurance companies (www.ambest.com).
This will give you an indication as to its ability to pay your claim
should the administrator go out of business.
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What is the nature of the deductible? |
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Fully investigate
a policy's deductible before signing on the dotted line. Consider not
only its amount, but also whether it's per visit or per repair. With
a per visit deductible, each visit to the shop will run you a fixed
amount, regardless of how many parts are repaired; a per repair deductible
applies to each serviced part. What sounds like a minor difference could
have a major impact on your wallet.
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Is
the warranty transferable? |
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Some
warranties end when the person who bought the warranty sells the car.
A warranty that allows you to transfer it to a new buyer is preferable;
it's also an excellent selling point for prospective buyers when you
decide to sell your car.
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Can
repairs be performed at any repair shop? |
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Some
warranties require that repairs be performed at the dealership from
which the warranty was purchased; this can be limiting and inconvenient.
You want to look for a warranty that gives you more than one service
facility to choose from. You'll appreciate this if the vehicle ever
need service while you're on a road trip, miles away from home.
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What
exactly is covered? |
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Know
what's covered -- and what's not covered -- by the warranty you're considering.
Does the contract cover breakdown as well as wear and tear? Under a
"breakdown" warranty, coverage is extended only to parts that
break. Not all parts fail due to breakage; some need to be replaced
because they've worn down over a period of time. A "wear-and-tear"
warranty extends coverage to worn-down parts in need of replacement.
Additionally,
some "entry level" contracts don't cover ABS brakes and many
of the luxury options common in today's vehicles, so if your vehicle
has this feature, you should consider upgrading to a higher level of
coverage. And overheating -- regardless of its cause -- isn't covered
in many warranties. Thus, if overheating occurred due to problems with
an expensive part such as your radiator, you'd be stuck with a hefty
repair bill.
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Is
a cash layout required for repairs? |
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Some warranties
require that you pay the bill, then send the receipt in and wait for
reimbursement; in many cases, months elapse before you get your money
back. Ideally, you'll want a warranty that pays the service repair facility
directly with a credit card immediately upon completion of the repairs.
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What
is the term of the warranty? |
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Some warranties
have terms that start from the original in-service date (the original
purchase date) of your car. This is a sales tactic that companies use
to make the contracts appear to have a longer coverage term. If you
purchase a warranty that begins the day you buy it, the date of expiration
will be clearly defined.
In addition,
you should check the contract to see if there is a waiting period before
you can use your extended warranty. Some companies have waiting periods
as long as 30-60 days.
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Source:
Warranty Direct
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© 2003 Total Insurance Network, All Rights Reserved.
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